PreOrder INFORMATION

PreOrder is an item we may have manufactured for us and will require a manufacturing time frame. An item may also be offered on PreOrder if there are high demand, excessive orders for, which will allow us to process all orders. 

In stock and PreOrder items that have been ordered under one transaction, along with one-time payment, will be sent together when PreOrder  items are available. You may opt to part ship your order if you have a mix of PreOrder  & install items, please contact our team at guilfordkids.shop@gmail.com to arrange additional postage.

TIME FRAME FOR PREORDER

We give an approximate processing time of between 3-8 weeks. Please understand, that this is processing time only and does not include the amount of time it may take for you to receive your order once you receive a tracking number.
* Please note, that while we carry lots of different styles, there may be slight delays in manufacturing or international shipping hold ups for manufactured items to arrive to us. This is not intentional and apologise in advance if there may be a delay in a particular line or item.
If you select EXPRESS POSTAGE, this will also not change the PreOrder Processing time. Express Shipping is a service that Australia Post will use once your order has been dispatched.

PREORDER CANCELLATION

Cancellation of a PreOrder is treated as a change of mind condition. We could offer a refund, but a ( $10.50 ) cancellation admin fee will apply, PLUS 50% of your order total.